What I do
I help business owners see clearly and decide confidently.You know that thing you keep meaning to fix? The one that nags at you on Sunday nights, that you work around instead of solving, that you've half-started addressing three times? Or maybe it's a decision you know you need to make—but the stakes are high enough that you can't afford to be wrong, and you don't have the information to be confident you're right.Maybe it's the turnover that keeps you stuck in hiring mode. Maybe it's the chaos every time you try to take a few days off. Maybe it's the creeping sense that you're working harder than ever but somehow keeping less of what you make. Maybe you know exactly what you want the business to look like, but you don't know if the numbers can get you there.I help you see what's really happening in your business, make decisions with confidence instead of guesswork, and build the systems that fix problems for good—not band-aids you'll be peeling off in six months.Here's how I work or if you already know you want to talk, reach out.
Services
Business Health Report Card
If you're not sure what you need, this is a good place to start.
I dig into three numbers that matter for every business—gross margin, cash position, and sales trend—and grade you honestly on each. Then I find one concrete thing you can do that should earn back what you paid me, quickly.It costs $500 and takes about a week or two from first conversation to delivery.You walk away with:1) A clear-eyed view of whether your business is fundamentally healthy
2) One concrete action to take immediately—something that earns back the $500, not a vague suggestion to "improve operations"
3) 3-5 custom metrics you should be tracking based on your specific goals—the numbers that will tell you whether you're on track before it's obvious to everyone elseNo fluff, no 50-page report that sits in a drawer. Just the truth about where you are and what to do about it.
Project Work
Maybe you already know something's broken—nobody's applying to your job postings, you're busy all the time but there's never any money left at the end of the month, your prices haven't changed in three years but your costs have, you're thinking about a second location but the numbers feel fuzzy, you're about to make a big bet and want someone to check your math.Or maybe we uncover it together through the diagnostic.Either way, we scope it together and I build it with you. Pricing depends on complexity, but I'll tell you upfront what it costs and what you'll have when we're done.
Ongoing Advisory
For some clients, after we've worked together and I understand your business, it makes sense to keep talking. I review your numbers, push back when the math doesn't math, and help you think through decisions before you make them.This isn't something I sell upfront. It's what happens when the earlier work goes well and we both want to keep going.
Coaching
Sometimes you don't need advice. You need someone to talk to who isn't an employee, isn't family, and doesn't have a stake in what you decide.A regular call where you think out loud, I ask the questions nobody else is asking, and you stay accountable to what you said you'd do. No agenda beyond whatever's on your mind.Some clients combine this with ongoing advisory—I review the numbers and serve as a thinking partner.
Not Sure Where to Start?
If you already know what's broken—people keep quitting, you're busy but broke, you're staring down a big decision—reach out and we'll talk. If you're not sure what's wrong but you know something's off, the Health Report Card is a low-commitment way to find out.Know what you need? Still figuring it out? Either way—let's talk.
About Me
I've run businesses myself. I've scaled a retail operation from 4 to 80 stores, founded a multi-location restaurant group from scratch, and built the hiring, training, and operational systems that let both grow without me in the middle of everything.What I learned across both is that the fundamentals transfer. The thing keeping you up at night probably isn't unique to your industry—it's a version of a problem I've solved before, or made myself and learned from.When I walk through your operation or look at your books, I often see things you wouldn't—not because you're missing something obvious, but because your background gave you different expertise. You might have come up as a barista, a technician, a craftsperson. You know the work deeply. I've spent my career thinking about the systems around the work—how to hire, how to train, how to price, where the margin actually goes. We're looking at the same business and seeing different things.I've been the owner lying awake running numbers in my head. I know what it's like to not have anyone to talk to who gets it.That's why I started Clarvia.
Contact
Reach out. I'm happy to listen before anything else.